Customer Support

Professional Hidden Fence Installation
Superior Customer Service
Suncoast DogWatch is part of an international network of DogWatch® Dealers. DogWatch® has been keeping pets safe since 1990. We are committed to the humane containment and happiness of your pets. We will meet with you to learn about your pet’s specific needs and daily routines to recommend the products and training that’s right for both of you.
If you have more than one pet, additional DogWatch® receivers can be added and easily programmed specifically for each pet, whether they are young or senior, shy or energetic.
If you move, you can take your DogWatch system with you (except for the buried wire) and it won’t affect your Warranty. Let your local Dealer know and he or she will meet with you to determine where to install your new fence. Same equipment, new wire and a little refresher training to orient your pets to their new play area and you are good to go!
Help Center
Explore the links below for more information.
Posted on Danita KeathleyTrustindex verifies that the original source of the review is Google. I got my fence about 5 years ago and over the years Ive remodeled and done a bunch of stuff in the yard. Each time someone hit the line I called Dog Watch and they always came out in a timely manner to fix and not price gouge! Their prices are fair and they are top notch! The investment was so worth it! My dogs can go out front and our entire yard safely!Posted on Nadia Bashour BunnTrustindex verifies that the original source of the review is Google. I have had perfect service experiences with Dog watch of Tampa Bay. I am so pleased to have found them after my previous service provider had changed. The follow up is fast and getting an appointment is fast and easy as well. My dog fence got clipped with the normal lawn maintenance that can happen and they came right out (I was lucky same day) to get it operational again as I have 3 King Charles cavalier pups and otherwise would wander into the street. Thank you Carl for swift response and service. Don’t hesitate in getting dog watch electric fencing for your dogs it’s a great service that ensures the safety of your pets!!Posted on Jan TinderTrustindex verifies that the original source of the review is Google. I was skeptical because I have a very smart border collie puppy. But she learned the system fairly quickly and even though I still keep an eye on her I can leave her out for longer periods and just check on her from inside my house. The entire process was very easy. I was so pleased with how I was treated and I give this company five stars for sure Now 2 years later, I never have to worry about my Dog, and I HIGHLY recommend Suncoast DogWatch Bay. Even if she is chasing a squirrel, she stops at the Perimeter and I don't have to worry about her running into the street!Posted on Lorna JuddTrustindex verifies that the original source of the review is Google. Carl from DogWatch Sarasota is fantastic! Pleasant and very reliable! We had our system installed four years ago but never used it. He came out, fixed a break in the line and got is back up and running! Thank you ☺️Posted on Jennifer WeselaTrustindex verifies that the original source of the review is Google. We have been customers for nearly a year now. The underground fence works great. We had a landscaper cut the fence and Andrew was out here in no time to repair it. This organization is reliable, quick to respond, but most importantly Andrew is a man of his word. If you are seeking an underground dog fence, this is the organization to choose. You will be forever grateful!!Posted on Chad SnyderTrustindex verifies that the original source of the review is Google. Andrew showed exceptional professionalism on a job site with a very unruly customer. Even dealing with some of the worst and disrespectful behavior he remained level headed and professional and followed through with giving above and beyond 5 star service. I’m not a customer of they’re company however I sincerely appreciate any company who prides themselves as much as I do in doing the right thing and above all else being thoughtful and professional. If you are ever in need of they’re services I have witnessed first hand they’re value and morals and can honestly say they are a company worth trusting. Great job Andrew, keep you’re integrity and values close at heart as you do and good things will follow you!!!Posted on Tim StutzmanTrustindex verifies that the original source of the review is Google. Love this product and love this company. It is so nice to have our Lab puppy in the yard with us, knowing that she isn't going to bolt down the street. The fence works better than advertised and the customer service is far better than expected. We had an issue - caused by someone else - and DogWatch Tampa Bay came out quickly and took care of the problem in a very professional manner. Highly recommend!Posted on Jarrett CathcartTrustindex verifies that the original source of the review is Google. This is an excellent company to work with. We live in a growing area where traffic is becoming worse and worse. 2 of our dogs had started getting out of the fenced property, but we no longer have to worry about that with our dog watch invisible fence! Andrew was a great technician with impeccable customer service.Posted on Helen SwansonTrustindex verifies that the original source of the review is Google. I was very hesitant to use any invisible fencing on my shihtzu who is a pup and quite a runner. After almost losing him I decided to try dog watch for my indoor front door. To my surprise it worked so well. My dog comes to me for his collar every morning and I no longer fear for his safety. The price was the best for the service. The tech was really nice and through. The equipment is very user friendly and the company support is great. Highly recommend this company.
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What We Are Not
DogWatch® is not Invisible Fence®
DogWatch “hidden fences” are often mistakenly referred to generically as “invisible fences”. Invisible Fence® and Invisible Fencing® are Brand names, products and registered trademarks of Invisible Fence, Inc. Explore the links below to learn more.

